System and IT Administrator
Rising Academies, Ghana

We are seeking a System amp; IT Administrator that is responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.

The system administrator will be responsible for the maintenance, configuration, and reliable operation of computer systems and servers.

The System amp; IT Administrator will:

• Provide organisation-wide technical advice, including on the adoption of both hardware and software tools.
• Act as the point of contact to facilitate technical needs of the organisation.
• Perform system analysis of software programs, applications, and web services.
• Determine system efficiency and functionality by liaising with internal departments and end- users.
• Efficiently integrate new systems, programs, and applications with business operations and services.
• Ensure that computer amp; mobile hardware remains compatible with system enhancements and updates.
• Promote system efficiency and security by integrating performance metrics and encryption.
• Implement new advancements in the field of system and enterprise architecture.

• Install and configure software, hardware and networks.
• Ensure security and efficiency of IT infrastructure.
• Monitor system performance and troubleshoot issues.
• Identify system requirements and install upgrades.
• Maintain, secure and upgrade websites.
• Create a backup and safeguard the data.
• Perform google, slack, etc account setup for new and old employees.
• Full IT onboarding for new employees.
• Track emerging technologies and implement them in the organization.

Requirements

• Successful experience functioning as a System Administrator in a virtual setting.
• Experience with Google Cloud Platform(GCP).
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• You have excellent verbal, written, interpersonal and organizational communication skills.
• You can communicate with technical teams and business stakeholders in a multicultural environment, as well as clearly document software for these audiences.
• You demonstrate people skills; must be able to collaborate effectively with diverse personalities and skill sets, and enjoy constructive conflict.
• You have a strong track record of professionalism and trustworthiness.
• You possess effective communication, relationship building, and teamwork skills.
• You have a strong track record of working with product managers, engineers and developers by directly reporting to them.
• You can take initiative and problem-solve when challenges arise.
• You are comfortable working with senior leadership, reporting on data and outcomes.
• You have a strong ability to keep a team on task.
• You are willing to take risks, fail, learn, give and receive feedback, and try new approaches.
• You are passionate about improving the quality of education across Africa.

Benefits

We offer a competitive salary and benefits package. We regularly benchmark our compensation against comparable businesses, social ventures and non-profits.

Rising’s goal is to be transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position is $15/hr.

Job Rewards and Benefits