We are currently seeking a dedicated and driven Sales Officer to join our team at Dangote Cement. As a Sales Officer, you will be responsible for planning and executing sales activities on assigned accounts or areas to ensure customer satisfaction and manage the quality of product and service delivery.
Key Responsibilities:
- Develop and execute sales plans based on approved strategies, in collaboration with the Area Sales Manager.
- Process customer orders and coordinate with distribution personnel to ensure timely product delivery, adhering to company policies.
- Proactively gather and update customer data in the database to ensure accuracy and reliability.
- Address and resolve customer complaints, escalating issues when necessary and ensuring proper resolution.
- Collaborate closely with the Area Manager in order to identify any limitations or obstacles to sales and promptly inform the Head of Regional Sales.
- Identify and report on potential revenue streams and new sales opportunities.
- Initiate and manage relationships with internal and external customers within the local environment.
- Prepare and compile periodic activity, financial, and performance reports.
- Ensure that sales targets are not only met, but also exceeded.
- Perform any other duties assigned by the Area Sales Manager.
Requirements:
- Bachelor's degree or equivalent in a related discipline.
- Minimum of 3 years of relevant work experience.
- Good understanding of trends, challenges, opportunities, regulations, and legislation related to the cement manufacturing industry.
- Excellent knowledge of our product and service offerings.
- Basic understanding of micro and macroeconomic indices and their impact on business.
- Strong communication, negotiation, and relationship management skills.
- Analytical and problem-solving abilities.
- Effective time management and ability to prioritize tasks.
- High ethical standards and accountability.
- Customer service-oriented mindset.
Requirements
- Bachelor's degree or equivalent
- Minimum of 3 years of work experience
- Good understanding of industry trends and regulations
- Excellent knowledge of company's product and service offerings
- Strong communication and negotiation skills
- Ability to analyze and solve problems
- Effective time management and prioritization abilities
- High ethical standards and accountability
- Customer service-oriented mindset
Benefits
· Private health insurance
· Provident Fund
· Paid time off
· Training and Development