Key Account Supervisor
Max Drive, Ghana

We are seeking enthusiastic professionals, with energy, who are results-driven and have a can-do attitude, and who want to be part of a team of like-minded individuals who are delivering solutions in an innovative and exciting environment. The Key account supervisor represents the entire range of Max Mobility products and is responsible for cross-selling the company's portfolio into the same account.

Responsibilities:

• Establish productive and professional long-term relationships with stakeholders at all levels
• Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer's expectations
• Assess, clarify and validate customer needs, including roadmaps and processes, on an ongoing basis
• Monitor the market and competitor activities
• Regular reporting on sales activities, opportunities, threats, project progress etc
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
• Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures:

• Achieve assigned service performance targets from SLA and financial perspectives
• Achieve sales targets for new business (B2B opportunities)
• On-time payment collection follow-ups
• Complete strategic account plans
• Maintain a high customer satisfaction rating

Requirements

• 5 to 10 Years of verifiable experience in B2B( Partnership management)
• Proven sales records and a good knowledge of SMEs and companies in delivery business and distribution
• Sound understanding of the culture, politics and (regulatory) policies in Ghana and a good insight into the telecom industry
• Desirable Qualifications amp; Experience
• Knowledge of subscription and Rentals
• Bachelor's or HND in any discipline
• Experience with vehicles and subscriptions is an added advantage

Benefits

• Competitive pay amp; benefits
• Premium Health insurance cover
• Consistent Learning and Development
• Fun work culture!

Job Rewards and Benefits