Growth Operations Lead
Max Drive, Ghana

• Communicate growth objectives to team members
• Maintain updated communication documentation for Growth and Marketing
• Communicate with the team to determine the effectiveness of driver recruitment plans and strategies
• Research and recommend new sources for growth
• Ensure all Growth Processes are followed in line with documented procedures and standards
• Build networks to scale up Growth Operations
• Review Growth Team applicants to evaluate their fit for the role
• Manage and ensure that prospective champions receive a consistent high-quality experience across the funnel
• Work with Training and Onboarding Team to ensure thorough assessment of candidates
• Ensure that Champions are provided with the right information before activation
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Support in the building of a strong Driver and Customer community
• Provide support with marketing and brand development for MAX - Champions, Products and Service
• Provide support with execution of detailed data-driven marketing and brand development strategy
• Deliver daily/weekly performance targets across all marketing/engagement channels
• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Ensure the execution of strategies, tactics, funnels and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for and test candidates
• Optimize processes for effective and efficient budget use
• Supervise and oversee the Driver recruitment team
• Work with Vehicle Ops team to ensure that Champion activation process is error free
• Work with line manager to prioritize business and information needs
• Delegate responsibilities to ensure team members are engaged to the tasks
• Promote the company's mission and values
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards
• Ensure Constant update of TOF conversation
• Provide support with periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited
• Ensure updated record of individual performance of Growth Team

Requirements

• Hands-on experience with creating effective recruitment strategies
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing massive driver recruitment
• Strong knowledge of recruitment practices, metrics, and guidelines
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information

Benefits

• Competitive pay amp; benefits
• Premium Health insurance cover
• Consistent Learning and Development

Job Rewards and Benefits