Business Analyst (6 Month Contract)
MFS Africa, Ghana
Job Description
MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to unbanked people. MFS Africa connects over 320 million mobile money users across sub-Saharan Africa through its platform the MFS Hub. As a B2B company, we enable cross-border payment for mobile money operators, banks, money transfer operators, large corporate and a growing number of SMEs. Our recent partnership with Visa will soon allow us to connect the MFS Hub to Visa.net, effectively connecting African consumers and businesses to the global digital economy. As a technology fintech company, we strive to automate everything we do and run world-class back-office operations spread between Johannesburg, Port-Louis, Accra and soon Nairobi. We also have a compliance team in Johannesburg, London and Port-Louis and are regulated by the FSC in Mauritius and the FCA in the UK.
The Role
The Business Analyst elicits and analyzes business and functional requirements to solve complex problems. These requirements and solutions are clearly and concisely detailed in requirements specifications. The analyst will play an active role in the Agile project team and perform acceptance testing to validate the high-level functionality of solutions. It is critical for the analyst to build subject matter expertise in our solutions.
The successful candidate should have a strong background in mobile and web systems and should be comfortable with lots of moving pieces and learning new technologies amp; systems. They should have exquisite attention to detail and take pride in writing stellar requirement specifications. The position can be based either in Johannesburg, South Africa or Accra, Ghana and will report directly to the General Manager: Homeland. The role is a 6-month contract.
The duties and responsibilities of the role will be as follows:
- Document detailed business, functional and non-functional requirements in a traceable, testable format, including workflows, use cases, business rules, process flows, data flows, test cases, and training materials as required
- Develop user stories
- Conduct requirements elicitation through interviews, workshops, use cases, and scenarios
- Provide recommendations and specifications to refine business processes, as needed, to achieve a positive impact
- Support development, project management and execution of functional testing
Requirements
You might be a good fit if you:
- Are passionate about system design, consistency, and high-quality documentation
- Are used to Agile/Scrum
- Thrive in a diverse, collaborative environment involving different stakeholders and subject matter experts
- Can work autonomously in a highly demanding and often ambiguous environment
- Are a pragmatic innovator; gets quick wins done while thinking big
Qualifications and Experience
- Bachelor’s degree or certification in Business Analysis, Computer Science or a related field
- 5+ years of direct work experience as a Business Analyst, in mobile/web/systems
Benefits
- We are highly innovative and were ranked by Fast Company as one of the most innovative companies in the world
- We work at the very cutting edge of fintech in Africa
- We solve relevant problems for Africa and the world and are building the MFS Africa Hub into a payment infrastructure designed to transcend generations
- We have a very diverse work environment with over 30+ nationalities represented and continually strive to build a culture of caring and execution