RPA Support Engineer Job in Ghana
UiPath , Ghana

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 20, 2021
Last Date
May 20, 2021

Job Description

At UiPath we see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset, that's why it acts like a compass to us. We’re fast, immersed, humble and bold.And that’s not just words on the walls.
Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.
We make robots, but we hire people. Would you like to be part of this journey?
Scope of activities- Escalation point of contact for UiPath software support in pre-sales and post- sales stages- Provide professional services in workflow design and issue resolution for use of best client RPA solution- Onsite Firefighting with Top end Japanese customers (Trouble shooting skills across environments)- Escalation of bugs to product development team- 8:0020:00 support; Monday to Friday (You work based on fixed work shift and may be required to work either from 8:00 to 17:00 or from 11:00 to 20:00 depending on organization needs)- Stand by on weekend or holiday as per customers demand although it may not be frequent- Enhance customer support services through BPR and process automation- Act as a Technical Advisor for Top end customers as part of premium care support services, giving various technical advices to help customers’ RPA journey.What we expect from you (must have)- 3-7 years of technical experience (Development; Technical Support)- B.S. in Computer Science/or equivalent degree- 3-7 years of experience on .NET (C# or VB) or C++ Windows programming is a perfect match- Experience on Windows Sysinternal tool suite: mainly procmon, procdump, process explorer- Very good communication and customer presentation skill- Japanese language is a MUST- Business level written and spoken EnglishLife atUiPathlike a lot of startups, can sometimes feel like a roller coaster. It comes with changes and challenges, but also with the opportunity to shape how work is done, to have great impact and learn a great deal.AtUiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.
UiPath is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us @ and let us know how we may assist you.
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Job Specification


Information Technology and Services - New York, United States
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