Mon, 26 Feb 2024 11:56:13 GMT
Welfare Officer

Welfare Officer
Max Drive, Ghana

1 Year
0 - 0
Job Type
Job Shift
Job Category
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Sep 5, 2023
Last Date
Oct 5, 2023

Job Description

We are looking to hire an experienced Driver Welfare Officer who will creatively oversee all aspects of our Champion's welfare, monitor and attend to the requests of our Champions:

•Track Champion daily attendance and follow up on absent champions

•Monitor turnover and retention rates amongst Champions

•Appropriately attend to the requests of the Champions and follow through

•Track and respond to all champion's personal events e.g. leave, birthdays, deaths, accidents, etc.

•Research and suggest Champions insurance options and HMO plans

•Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary

•Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced

•Conduct exit interviews for champions, collate feedback and provide recommendations

•Collect and collate information from champions and provide feedback to the supervisor while properly escalating issues where required

•Conduct champion surveys and analyze the data as well as continuously determine new ways to increase and ensure retention

•Implement recognition and appreciation programs across the organization

•Encourage champion networks to foster a community


  • A degree in related fields, minimum of a HND
  • Proven experience working in customer experience
  • Strong interpersonal and communication(written and oral) skills
  • Strong People Management skill
  • Strong Administrative skill
  • Employee engagement skill
  • Empathetic and approachable
  • Objective, understanding and resilient
  • Detail oriented
  • An ability to prioritise, plan and organise work in a busy environment
  • Record/bookkeeping skills
  • Benefits

    • Competitive pay amp; benefits
    • Premium Health insurance cover
    • Consistent Learning and Development

    Job Specification

    Job Rewards and Benefits

    Max Drive

    Information Technology and Services - Ibadan, Oyo, Nigeria
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