Mon, 26 Feb 2024 12:09:44 GMT
Key Account Manager, Ghana

Key Account Manager, Ghana
Optasia, Ghana

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Aug 8, 2023
Last Date
Sep 8, 2023
Location(s)

Job Description

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement amp; collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model amp; strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. The Key Account Manager represents the entire range of Optasia's products and is responsible for cross-selling the company's portfolio into the same account.

Responsibilities:

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer's expectations
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures:

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO C-level account personnel and the company's management

Essential Qualifications amp; Experience:

  • 5 Years of verifiable experience in Large Account Management
  • proven experience in Financial Services with product oriented background
  • Proven sales track record of Telecom and/or VAS services/solutions
  • Sound understanding of the culture, politics and (regulatory) policies in Ghana and a good insight into the telecom industry
  • Desirable Qualifications amp; Experience
  • Knowledge of Telecom Systems
  • Bachelor's or master's degree
  • Experience with financial statements and reconciliation processes

Profile

  • Strong interpersonal and relationship building skills
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently
  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Highly analytical, converting trends into actions
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • Bi-lingual; English and local languages

Job Specification

Job Rewards and Benefits

Optasia

Information Technology and Services - Athens, Greece
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